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Serhs Natal Grand Hotel & Resort

★★★★★ Mãe Luiza, Natal
Free Wi-Fi Telephone Flat-screen TV

Here, you’ll be enjoying yourself all the time. Resort «Serhs Natal Grand Hotel & Resort» is located in Natal. This resort is located in 6 km from the city center.

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

Specially for tourists who travel by car, there’s a free parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. Swimming fans are going to enjoy a pool, an aquapark, an indoor pool and an outdoor pool.

For business meetings, there is a conference hall. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, car rental and a safe-deposit box. The staff of the resort will be happy to talk to you in English and Spanish.

Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV and a mini-bar. The room equipment depends on its category.

Hotel services

Free Wi-Fi
Telephone
Flat-screen TV
Cable TV
Restaurant (buffet style)
Bar
Cafe
Snack bar
Room service
Buffet breakfast
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Outdoor pool
Indoor pool
Heated swimming pool
Children swimming pool
Pool facilities
Spa
Sauna
Steam room
Spa tub
Massage
Beauty services
Gym
Solarium
Air conditioning
Minibar
Hairdryer
Shower
Toiletries
Linens
Bridal suite
24-hour reception
Luggage storage
Laundry
Dry-cleaning
Ironing
Wake-up service
Currency exchange
Gift shop
Shopping on site
Newspapers
Tour assistance
Ticket assistance
Car rental
Safe-deposit box
Express check-in/check-out
Family/Kid Friendly
Family room
Kids Club
Playroom
Children's playground
Wheelchair access to restaurant
Elevator/lift
Free parking
Garage
Business center
Meeting and presentation facilities
Conference Hall
Computer
Fax and copy machine
Tennis court
Water park
Garden
Terrace
Beach facilities
Next to the beach
Beach/pool towels
Smoke Detector
Security guard
First Aid Kit
Doctor
Pets Not Allowed
English
Spanish
Portuguese

Rooms

Prime Family room Sea View
Up to 2 guests Private bathroom
Prime Family Quadruple room Sea View
Up to 4 guests Private bathroom
Prime Double Junior Suite Seaside
Up to 2 guests Toiletries Private bathroom
Prime Family room Seafront
Up to 2 guests Private bathroom
Prime Family Quadruple room Seafront
Up to 4 guests Private bathroom
Showing 5 of 29 room types
Room categories and availability are confirmed by date.

Location

Mãe Luiza, Natal
Ponta Negra
Morphology Museum 2.8 km
Via Costeira
Esconderijo E.L.F.O. 3 km
Ginásio da UFRN 3.2 km

Useful information

Check-in15:00
Check-out12:00

Booking & policies

Are the prices shown net or retail?

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see a reference “from” price, indicative and subject to availability; the net rate is never shown outside the B2B Portal.

What happens after I book?

When you book, we receive your booking and start working on it: it shows as “In process” and we let you know of every update. Vouchers are sent once payments have been received.

What is the cancellation policy?

Cancellations are governed by the conditions stated in each quotation. The standard conditions are: more than 30 days before arrival, the deposit is non-refundable; 30 to 15 days before arrival, 50% of the total price is charged; less than 15 days before arrival or a no-show, 100%. They may vary on peak dates and depend on the policy of each hotel and service. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. Conditions stated in the quotation and accepted by the agency at booking take precedence over the general schedule in Clause 7.1 of the Terms.

Can dates or passenger names be changed after booking?

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.