Professional access

Balmaceda and Serrano Glaciers aboard May 21 (lunch included)

Puerto Natales
Excursion

Balmaceda and Serrano navigation.

Operates from September 1 to March 31 with daily departures. From April to August it runs only on Sundays with a minimum of 25 passengers. Navigation is subject to weather conditions. The navigation is carried out on the vessel May 21.

The experience includes hotel–pier–hotel transfers. The vessel departs from Puerto Bories pier toward Bernardo O’Higgins National Park via Canal Señoret. Coffee and a sweet snack are served during the crossing. There is a landing and a guided walk along the shore of Laguna Témpanos in Puerto Toro; on return an aperitif with ice from glacier icebergs is served. The day ends with a lamb barbecue at an estancia and return to the hotel in Puerto Natales.

What's included

Included: Hotel–pier–hotel transfers
Included: Navigation aboard vessel May 21
Included: Coffee and sweet snack during navigation
Included: Aperitif with ice from icebergs
Included: Lunch at a Patagonian estancia

What's not included

Not included: Personal expenses
Not included: Gratuities
Not included: Services not mentioned in the program

Service information

Guides in Portuguese, English and Russian. Service on request: confirmed on request and subject to availability.

Booking & policies

Are the prices shown net or retail?

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see a reference “from” price, indicative and subject to availability; the net rate is never shown outside the B2B Portal.

What happens after I book?

When you book, we receive your booking and start working on it: it shows as “In process” and we let you know of every update. Vouchers are sent once payments have been received.

What is the cancellation policy?

Cancellations are governed by the conditions stated in each quotation. The standard conditions are: more than 30 days before arrival, the deposit is non-refundable; 30 to 15 days before arrival, 50% of the total price is charged; less than 15 days before arrival or a no-show, 100%. They may vary on peak dates and depend on the policy of each hotel and service. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. Conditions stated in the quotation and accepted by the agency at booking take precedence over the general schedule in Clause 7.1 of the Terms.

Can dates or passenger names be changed after booking?

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.